Playback Experience Monitor

Peak concurrency:	1.7 K	Peak at:	11/23 10:19 pm
Total number of sessions:	20.4 K	Start at:	11/23 03:15 pm

KPI

Roku

Samsung TV

FireTV

iOS Mobile

AppleTV

Android TV

LG TV

Android Mobile

Vizio TV

PS5

Web

Xbox

Cox

VST

4.50

5.10

4.71

4.09

3.00

2.96

4.06

6.24

3.92

4.80

2.10

3.14

2.57

5.15

VSF

0.05

0.11

3.24

6.91

0.23

0.30

1.04

3.11

2.71

0.76

1.66

0.89

VPF

0.13

0.36

1.70

0.50

0.42

0.09

0.11

0.45

0.41

Rebuffering

0.14

0.00

0.07

0.19

0.21

0.05

0.14

0.06

0.51

0.10

0.34

0.22

0.27

Bitrate

11.5 Mbps

10.3 Mbps

7.5 Mbps

9.2 Mbps

8.0 Mbps

10.0 Mbps

8.0 Mbps

7.8 Mbps

5.6 Mbps

7.1 Mbps

9.2 Mbps

5.3 Mbps

8.8 Mbps

9.9 Mbps

HDR

Users

3.2 K

2.2 K

1.9 K

1.8 K

1.6 K

1.3 K

853

744

584

549

221

186

198

157

Sessions

3.9 K

2.7 K

2.5 K

2.2 K

1.7 K

1.1 K

901

884

654

265

241

225

191

APTAverage Play Time

33 min

15 min

31 min

20 min

16 min

23 min

26 min

28 min

14 min

25 min

22 min

35 min

32 min

14 min

THWTotal Hours Watched

1.1 K

300.57

895.76

456.02

279.69

298.59

299.58

280.47

111.77

166.84

55.30

63.18

52.12

12.30

EPHError Per Hour (vpf)

0.45

1.00

9.21

3.93

2.34

0.33

0.36

3.58

1.58

VSFs

-6 - P (0.05%)-6 - Protected content license error.

Total count: 2

VSF:SD (0.04%)VSF:SDK.AAMP.50.DRM.MAIN_CONTENT - AAMP: DRM License Challenge Generation Failed, during Main Content - Ending Timeline: {"code":50,"description":"AAMP: DRM License Challenge Generation Failed","shouldRetry":true}

Total count: 1

VSF:SD (0.04%)VSF:SDK.AAMP.53.MAIN_CONTENT - AAMP: HDCP Compliance Check Failure, during Main Content - Ending Timeline: {"sessionId":"","code":53,"description":"AAMP: HDCP Compliance Check Failure","shouldRetry":false}

Total count: 1

VSF:SD (0.04%)VSF:SDK.AAMP.80 - GstPipeline Error:video decode error: {"code":80,"description":"GstPipeline Error:video decode error","shouldRetry":false}

Total count: 1

VSF:SH (1.11%)VSF:SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,""]: Shaka Error 3016

Total count: 28

VSF:SD (0.71%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 18

VSF:SH (0.55%)VSF:SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,": "]: Shaka Error 3016

Total count: 14

VSF:SD (2.02%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 50

VSF:OV (1.33%)VSF:OVP_00055 - HTTP Response Error: HTTP Response Error

Total count: 33

VSF:ER (1.13%)VSF:ERROR.PLAYER.ANDROID.UNKNOWN - EDI|AMCO - Failed to initialize OMX.MS.AVC.Decoder.secure, error 0xfffffff4

Total count: 28

VSF:-1 (0.09%)VSF:-11839:-12913 - (AVFoundationErrorDomain:CoreMediaErrorDomain)

Total count: 2

-11839 (0.09%)-11839:-12913 - (AVFoundationErrorDomain:CoreMediaErrorDomain)

Total count: 2

VSF:OV (0.05%)VSF:OVP_00038 - Invalid persona id

Total count: 1

VSF:OV (0.06%)VSF:OVP_00001 - Missing mandatory data: personaParentalControlRating

Total count: 1

20:-10 (0.06%)20:-1003:-1003 - (PlayerErrorDomain:NSURLErrorDomain:kCFErrorDomainCFNetwork)

Total count: 1

-1008: (0.06%)-1008:-12884 - (NSURLErrorDomain:CoreMediaErrorDomain)

Total count: 1

VSF:SD (0.57%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 6

VSF:ER (0.28%)VSF:ERROR.PLAYER.ANDROID.UNKNOWN - EMCVD|JIS - java.lang.IllegalStateException

Total count: 3

VSF:ER (0.09%)VSF:ERROR.PLAYER.ANDROID.UNKNOWN - EHDS|UPE - java.util.concurrent.ExecutionException: javax.net.ssl.SSLHandshakeException: Chain validation failed

Total count: 1

VSF:SH (1.66%)VSF:SHAKA_ERROR__DRM6002.MAIN_CONTENT - Code: 6002 Category: 6 Severity: 2 ["Failed to execute 'createMediaKeys' on 'MediaKeySystemAccess': Unable to create CDM."], during Main Content - Ending Timeline: Shaka Error 6002

Total count: 15

VSF:SD (0.44%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 4

VSF:SH (0.22%)VSF:SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,"PIPELINE_ERROR_DECODE: DecryptingDemuxerStream: decrypt error 3"]: Shaka Error 3016

Total count: 2

VSF:OV (0.79%)VSF:OVP_00311:0:0:0 - Unknown deviceId (403)

Total count: 7

BLC - (0.68%)BLC - Buffering timeout reached.

Total count: 6

VSF:ED (0.23%)VSF:EDI|AMCO:4:1:0 - Failed to initialize OMX.MTK.VIDEO.DECODER.AVC.secure, error 0xfffffff4

Total count: 2

VSF:SH (0.31%)VSF:SHAKA_ERROR__DRM6006.MAIN_CONTENT - Code: 6006 Category: 6 Severity: 2 ["Failed to execute 'generateRequest' on 'MediaKeySession': GenerateKeyRequest failed",{"stack":"Error: Failed to execute 'generateRequest' on 'MediaKeySession': GenerateKeyRequest

Total count: 2

VSF:SD (0.15%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1

VSF:SH (0.15%)VSF:SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [4,null,"PIPELINE_ERROR_COULD_NOT_RENDER"]: Shaka Error 3016

Total count: 1

VSF:SD (0.83%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 2

VSF:ne (0.83%)VSF:network - Network error: Network error

Total count: 2

VSF:SD (0.44%)VSF:SDK.LOADING_LIMIT.NEAR_AUDIO_GAP.MAIN_CONTENT - Reached buffering limit near buffer audio gap, during Main Content - Ending Timeline

Total count: 1

VSF:SH (0.44%)VSF:SHAKA_ERROR__DRM6006.MAIN_CONTENT - Code: 6006 Category: 6 Severity: 2 ["SystemCode:0x8007013d",{},null], during Main Content - Ending Timeline: Shaka Error 6006

Total count: 1

VPFs

-5 - n (0.08%)-5 - no valid bitrates

Total count: 3

OVP_00 (0.03%)OVP_00030 - Invalid parameter value: bt

Total count: 1

UNKNOW (0.03%)UNKNOWN_ERROR - Heartbeat stopped with HTTP status code 403. ERRORCODE '1010' with DESCRIPTION 'streamingTicket not found'.

Total count: 1

SHAKA_ (0.12%)SHAKA_ERROR_4004.MAIN_CONTENT - Code: 4004 Category: 4 Severity: 2 [], during Main Content - Ending Timeline: Shaka Error 4004

Total count: 3

SHAKA_ (0.12%)SHAKA_ERROR_3016.MAIN_CONTENT - Code: 3016 Category: 3 Severity: 2 [3,null,""], during Main Content - Ending Timeline: Shaka Error 3016

Total count: 3

SHAKA_ (0.08%)SHAKA_ERROR_3016.MAIN_CONTENT - Code: 3016 Category: 3 Severity: 2 [3,null,null], during Main Content - Ending Timeline: Shaka Error 3016

Total count: 2

ERROR. (1.62%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - ASI|UOE - AudioTrack init failed 0 Config(48000, 252, 6) Format(1763936938316item-09item, null, null, audio/eac3, ec-3, 384000, es, [-1, -1, -1.0, null], [6, 48000]) :: Cannot create AudioTrack:android.media.Audi

Total count: 40

VSF:SD (0.04%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1

ERROR. (0.04%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - EMCVD|AMCO - Error 0x80001013, during Main Content - Ending Timeline

Total count: 1

11520: (0.32%)11520:400 - (FairPlayDRMProviderErrorDomain:CVSDK) - HTTP error when downloading content key context

Total count: 7

-15628 (0.05%)-15628 - (CoreMediaErrorDomain)

Total count: 1

VSF:-1 (0.05%)VSF:-11870:-60010 - (AVFoundationErrorDomain:NSOSStatusErrorDomain)

Total count: 1

185279 (0.18%)1852797029 - (CoreMediaErrorDomain)

Total count: 3

-66681 (0.12%)-66681 - (CoreMediaErrorDomain)

Total count: 2

-15628 (0.06%)-15628 - (CoreMediaErrorDomain)

Total count: 1

ERROR. (0.09%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - EHDS|UPE - java.util.concurrent.ExecutionException: java.net.UnknownHostException: Unable to resolve host "g006-sle-us-cmaf-prd-cf.cdn.peacocktv.com": No address associated with hostname, during Main Content - En

Total count: 1

VSF:ti (0.11%)VSF:timeout - Request timeout on playout fetch: Request timeout on playout fetch

Total count: 1

EMCVD| (0.23%)EMCVD|AMCO:4:5:0 - Error 0xfffffff4

Total count: 2

VSF:ED (0.11%)VSF:EDI|AMCO:4:1:0 - Failed to initialize c2.mtk.avc.decoder.secure, error 0xfffffff4 (NO_MEMORY)

Total count: 1

BLC - (0.11%)BLC - Buffering timeout reached.

Total count: 1

TAPE_E (0.41%)TAPE_ERROR.MEDIA_ERROR_DECODE.MAIN_CONTENT - PipelineStatus::PIPELINE_ERROR_DECODE: audio error during playing, status: PIPELINE_ERROR_DECODE, during Main Content - Ending Timeline

Total count: 1

Versions

6.11.11 (99.87%)6.11.11

6.10.23 (0.05%)6.10.23

6.10.13 (0.05%)6.10.13

6.11.11- (100.00%)6.11.11-sc-ltv-d

6.11.11 (78.33%)6.11.11

6.11.20 (11.13%)6.11.20

6.10.13 (3.38%)6.10.13

6.11.13 (75.63%)6.11.13 (0)

6.11.21 (21.73%)6.11.21 (0)

6.10.14 (1.02%)6.10.14 (0)

6.10.22- (100.00%)6.10.22-ltv-d

6.11.11- (100.00%)6.11.11-sc-ltv-d

6.11.11 (84.62%)6.11.11

6.11.13 (6.45%)6.11.13

6.10.21 (3.85%)6.10.21

6.11.11- (100.00%)6.11.11-sc-ltv-d

6.11.11- (92.95%)6.11.11-gsp

6.11.21- (7.05%)6.11.21-gsp

6.11.11- (100.00%)6.11.11-sc-ltv-d

DAI

Skip: NA (99.25%)Skip: NA

Skip: Ge (0.67%)Skip: Generic timeout

Skip: ME (0.08%)Skip: MEDIATAILOR

Success (100.00%)Success

Success (98.89%)Success

Skip: MT (1.07%)Skip: MT timeout

Skip: VA (0.04%)Skip: VAM timeout

Success (99.07%)Success

Skip: MT (0.93%)Skip: MT timeout

Success (98.59%)Success

Skip: MT (1.00%)Skip: MT timeout

Skip: Ge (0.41%)Skip: Generic timeout

Success (99.46%)Success

Skip: Ge (0.30%)Skip: Generic timeout

Skip: MT (0.24%)Skip: MT timeout

Success (99.62%)Success

Skip: MT (0.38%)Skip: MT timeout

Success (96.34%)Success

Skip: VA (2.55%)Skip: VAM timeout

Skip: MT (1.11%)Skip: MT timeout

Success (97.62%)Success

Skip: Ge (1.92%)Skip: Generic timeout

Skip: MT (0.23%)Skip: MT timeout

Success (98.47%)Success

Skip: MT (1.53%)Skip: MT timeout

Success (100.00%)Success

Success (97.93%)Success

Skip: MT (2.07%)Skip: MT timeout

Success (99.56%)Success

Skip: MT (0.44%)Skip: MT timeout

Success (100.00%)Success

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