Playback Experience Monitor

Peak concurrency:	17.2 K	Peak at:	11/22 11:22 am
Total number of sessions:	70.5 K	Start at:	11/22 08:50 am

KPI

iOS Mobile

AppleTV

Roku

Samsung TV

FireTV

Web

Android TV

Android Mobile

LG TV

Vizio TV

Xbox

PS5

Chromecast

PS4

VST

4.42

3.59

4.06

7.16

3.68

3.65

3.76

2.80

8.89

4.16

7.44

4.44

3.88

6.34

5.51

VSF

0.42

0.27

0.01

1.12

0.53

0.47

0.36

0.24

1.86

0.40

0.97

7.09

1.67

VPF

0.55

0.38

0.22

0.13

0.20

0.60

0.19

0.24

0.11

0.12

0.24

0.85

4.33

Rebuffering

0.20

0.04

0.05

0.06

0.35

0.04

0.25

0.09

0.01

0.08

0.26

0.06

0.23

0.03

Bitrate

7.9 Mbps

9.7 Mbps

11.4 Mbps

8.4 Mbps

9.6 Mbps

7.2 Mbps

8.3 Mbps

5.9 Mbps

8.4 Mbps

10.3 Mbps

7.6 Mbps

9.7 Mbps

9.8 Mbps

5.4 Mbps

9.4 Mbps

HDR

Users

10.1 K

5.5 K

6.6 K

4.9 K

4.0 K

2.9 K

2.7 K

1.9 K

2.0 K

1.3 K

928

591

397

192

Sessions

20.0 K

10.2 K

8.6 K

7.1 K

5.4 K

4.5 K

3.6 K

3.3 K

2.7 K

1.7 K

1.2 K

826

550

254

120

APTAverage Play Time

17 min

29 min

43 min

38 min

37 min

39 min

38 min

19 min

42 min

46 min

41 min

45 min

38 min

57 min

45 min

THWTotal Hours Watched

4.3 K

3.0 K

5.1 K

3.5 K

2.8 K

2.3 K

1.9 K

811.89

1.4 K

1.1 K

641.08

477.33

285.24

190.98

80.25

EPHError Per Hour (vpf)

2.55

1.31

0.37

0.26

0.39

1.16

0.37

0.99

0.21

0.18

0.47

1.47

5.76

VSFs

-1008: (0.15%)-1008:-16848 - (NSURLErrorDomain:CoreMediaErrorDomain)

Total count: 29

VSF:OV (0.11%)VSF:OVP_00122 - userExperience.replaces is expected for the requested pipId

Total count: 22

20:100 (0.05%)20:100 - (PlayerErrorDomain:CVSDKAssetErrorDomain) - HTTP Status 502.

Total count: 10

-1008: (0.12%)-1008:-16848 - (NSURLErrorDomain:CoreMediaErrorDomain)

Total count: 12

VSF:OV (0.07%)VSF:OVP_00122 - userExperience.replaces is expected for the requested pipId

Total count: 7

20:-12 (0.03%)20:-1200:-1200 - (PlayerErrorDomain:NSURLErrorDomain:kCFErrorDomainCFNetwork)

Total count: 3

UNKNOW (0.01%)UNKNOWN_ERROR - Unknown error

Total count: 1

VSF:SD (0.55%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 39

SHAKA_ (0.16%)SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,""]: Shaka Error 3016

Total count: 11

VSF:SH (0.08%)VSF:SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,""]: Shaka Error 3016

Total count: 6

VSF:SD (0.22%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 12

ERROR. (0.13%)ERROR.PLAYER.ANDROID.UNKNOWN - EDI|AMCO - start failed

Total count: 7

ERROR. (0.06%)ERROR.PLAYER.ANDROID.UNKNOWN - EDI|JIAR - Failed to initialize OMX.MTK.VIDEO.DECODER.AVC.secure, error 0xfffffffe

Total count: 3

VSF:ne (0.18%)VSF:network - Network error: Network error

Total count: 8

SHAKA_ (0.04%)SHAKA_ERROR_1001.MAIN_CONTENT - Code: 1001 Category: 1 Severity: 2 Status Code: 502 NetworkingEngine.RequestType: 0, during Main Content - Ending Timeline: Shaka Error 1001

Total count: 2

VSF:ti (0.04%)VSF:timeout - Request timeout on playout fetch: Request timeout on playout fetch

Total count: 2

VSF:SD (0.30%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 11

ERROR. (0.03%)ERROR.PLAYER.ANDROID.UNKNOWN - EDI|AMCO - Failed to initialize c2.amlogic.avc.decoder.secure, error 0xfffffff4 (NO_MEMORY)

Total count: 1

VSF:ER (0.03%)VSF:ERROR.PLAYER.ANDROID.UNKNOWN - EIRC - Response code: 502

Total count: 1

VSF:OV (0.12%)VSF:OVP_00311:0:0:0 - Unknown deviceId (403)

Total count: 4

VSF:OV (0.03%)VSF:OVP_HTTP_NETWORK_ERROR: Unable to resolve host "ovp.peacocktv.com": No address associated with hostname:0:0:0 -

Total count: 1

VSF:OV (0.03%)VSF:OVP_HTTP_NETWORK_ERROR: Not connected to network.:0:0:0 -

Total count: 1

VSF:SD (0.98%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 27

VSF:SH (0.33%)VSF:SHAKA_ERROR__DRM6002.MAIN_CONTENT - Code: 6002 Category: 6 Severity: 2 ["Failed to execute 'createMediaKeys' on 'MediaKeySystemAccess': Unable to create CDM."], during Main Content - Ending Timeline: Shaka Error 6002

Total count: 9

VSF:SH (0.18%)VSF:SHAKA_ERROR__DRM6002.MAIN_CONTENT - Code: 6002 Category: 6 Severity: 2 ["Unable to create CDM."], during Main Content - Ending Timeline: Shaka Error 6002

Total count: 5

VSF:SD (0.40%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 5

VSF:SD (0.85%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 7

VSF:SD (0.12%)VSF:SDK.LOADING_LIMIT.NEAR_AUDIO_GAP.MAIN_CONTENT - Reached buffering limit near buffer audio gap, during Main Content - Ending Timeline

Total count: 1

VSF:SD (7.09%)VSF:SDK.BUFFERING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 18

VSF:SD (0.83%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1

SDK.LO (0.83%)SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1

VPFs

-16839 (0.13%)-16839 - (CoreMediaErrorDomain)

Total count: 25

-1008: (0.03%)-1008:-16848 - (NSURLErrorDomain:CoreMediaErrorDomain)

Total count: 6

00-FPA (0.03%)00-FPASB-0 - Buffering reached maximum threshold limit - -16839, -12889 (CoreMediaErrorDomain)

Total count: 6

BUFFER (0.08%)BUFFERING_TIMEOUT - Buffering reached maximum threshold limit - No codes

Total count: 8

BUFFER (0.06%)BUFFERING_TIMEOUT - Buffering reached maximum threshold limit - Errors occurred outside reporting interval

Total count: 6

-11819 (0.05%)-11819 - (AVFoundationErrorDomain)

Total count: 5

VSF: - (0.16%)VSF: -20001 - Unknown error

Total count: 14

-5 - n (0.05%)-5 - no valid bitrates

Total count: 4

FPPR - (0.01%)FPPR - Rebuffering exceeded maximum timeout

Total count: 1

SHAKA_ (0.04%)SHAKA_ERROR_3016.MAIN_CONTENT - Code: 3016 Category: 3 Severity: 2 [3,null,": "], during Main Content - Ending Timeline: Shaka Error 3016

Total count: 3

SHAKA_ (0.04%)SHAKA_ERROR_1001.MAIN_CONTENT - Code: 1001 Category: 1 Severity: 2 Status Code: 404 NetworkingEngine.RequestType: 1, during Main Content - Ending Timeline: Shaka Error 1001

Total count: 3

TAPE_E (0.01%)TAPE_ERROR.HTTP_RETRY.MAIN_CONTENT - Max(2) retry reached | VIDEO_SEGMENT, during Main Content - Ending Timeline

Total count: 1

ERROR. (0.07%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - EIRC - Response code: 404, during Main Content - Ending Timeline

Total count: 4

SDK.BU (0.06%)SDK.BUFFERING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 3

VSF:SD (0.02%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1

SHAKA_ (0.31%)SHAKA_ERROR_1001.MAIN_CONTENT - Code: 1001 Category: 1 Severity: 2 Status Code: 404 NetworkingEngine.RequestType: 1, during Main Content - Ending Timeline: Shaka Error 1001

Total count: 14

SDK.BU (0.11%)SDK.BUFFERING_LIMIT.NEAR_AUDIO_AND_VIDEO_GAP.MAIN_CONTENT - Reached buffering limit near buffer audio and video gap, during Main Content - Ending Timeline

Total count: 5

VSF:ne (0.11%)VSF:network - Network error: Network error

Total count: 5

ERROR. (0.11%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - EIRC - Response code: 404, during Main Content - Ending Timeline

Total count: 4

VSF:SD (0.03%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1

ERROR. (0.03%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - EHDS|UPE - java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out, during Main Content - Ending Timeline

Total count: 1

ETE:4: (0.06%)ETE:4:2:0 - Detaching surface timed out.

Total count: 2

EIRC:4 (0.06%)EIRC:4:2:0 - Response code: 404

Total count: 2

VSF:ED (0.03%)VSF:EDI|AMCO:4:1:0 - Failed to initialize OMX.qcom.video.decoder.avc.secure, error 0xfffffff4

Total count: 1

VSF:ne (0.04%)VSF:network - Network error: Network error

Total count: 1

VSF:SD (0.04%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1

SDK.AA (0.06%)SDK.AAMP.MPUL.MAIN_CONTENT - Progress updates stalled for 30 ticks, during Main Content - Ending Timeline

Total count: 1

SDK.AA (0.06%)SDK.AAMP.53.MAIN_CONTENT - AAMP: HDCP Compliance Check Failure, during Main Content - Ending Timeline: {"sessionId":"","code":53,"description":"AAMP: HDCP Compliance Check Failure","shouldRetry":false}

Total count: 1

VSF:SD (0.16%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 2

SHAKA_ (0.08%)SHAKA_ERROR_1002.MAIN_CONTENT - Code: 1002 Category: 1 Severity: 2 Original Error: TypeError: Failed to fetch NetworkingEngine.RequestType: 0, during Main Content - Ending Timeline: Shaka Error 1002

Total count: 1

SHAKA_ (0.36%)SHAKA_ERROR_1001.MAIN_CONTENT - Code: 1001 Category: 1 Severity: 2 Status Code: 404 NetworkingEngine.RequestType: 1, during Main Content - Ending Timeline: Shaka Error 1001

Total count: 3

SDK.BU (0.24%)SDK.BUFFERING_LIMIT.BUFFER_EXHAUSTED.MAIN_CONTENT - Buffer exhausted for too long, during Main Content - Ending Timeline

Total count: 2

SHAKA_ (0.12%)SHAKA_ERROR_1002.MAIN_CONTENT - Code: 1002 Category: 1 Severity: 2 Original Error: [object ProgressEvent] NetworkingEngine.RequestType: 0, during Main Content - Ending Timeline: Shaka Error 1002

Total count: 1

SDK.CH (0.79%)SDK.CHROMECAST.321:1001.MAIN_CONTENT - {"shakaErrorCode":1001,"shakaErrorData":["https://g004-sle-us-cmaf-prd-fy.cdn.peacocktv.com/co01/Content/CMAF_CTR-4s/Live/channel(2508826-210239-24821b1efbf)/1763817543780item-02item_Segment-3470.mp4",404,"Resource no

Total count: 2

SDK.BU (0.79%)SDK.BUFFERING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 2

SDK.CH (0.79%)SDK.CHROMECAST.321:1001.MAIN_CONTENT - {"shakaErrorCode":1001,"shakaErrorData":["https://g004-sle-us-cmaf-prd-ns.prd.pck.netskrt.net/co01/Content/CMAF_CTR-4s/Live/channel(2508826-210239-24821b1efbf)/1763817543780item-08item_Segment-3470.mp4",404,"Resource

Total count: 2

Versions

6.11.11 (82.04%)6.11.11

6.11.20 (6.02%)6.11.20

6.10.13 (5.41%)6.10.13

6.11.13 (92.84%)6.11.13 (0)

6.11.21 (3.96%)6.11.21 (0)

6.10.14 (1.19%)6.10.14 (0)

6.11.11 (99.34%)6.11.11

6.10.23 (0.51%)6.10.23

6.10.13 (0.07%)6.10.13

6.11.11- (100.00%)6.11.11-sc-ltv-d

6.11.11- (95.50%)6.11.11-gsp

6.11.21- (4.36%)6.11.21-gsp

6.10.21- (0.11%)6.10.21-gsp

6.10.22- (100.00%)6.10.22-ltv-d

6.11.11 (81.78%)6.11.11

6.11.13 (9.27%)6.11.13

6.10.21 (3.12%)6.10.21

6.11.11- (100.00%)6.11.11-sc-ltv-d

6.11.10 (95.28%)6.11.10

6.11.20 (4.72%)6.11.20

6.11.11- (100.00%)6.11.11-sc-ltv-d

DAI

Success (91.99%)Success

Skip: Ge (6.16%)Skip: Generic timeout

Skip: MT (1.85%)Skip: MT timeout

Success (91.75%)Success

Skip: Ge (6.82%)Skip: Generic timeout

Skip: MT (1.43%)Skip: MT timeout

Skip: NA (88.59%)Skip: NA

Skip: Ge (11.01%)Skip: Generic timeout

Skip: ME (0.41%)Skip: MEDIATAILOR

Success (98.84%)Success

Skip: MT (1.15%)Skip: MT timeout

Skip: VA (0.01%)Skip: VAM timeout

Success (97.92%)Success

Skip: MT (2.08%)Skip: MT timeout

Success (98.50%)Success

Skip: MT (1.50%)Skip: MT timeout

Success (98.24%)Success

Skip: MT (1.76%)Skip: MT timeout

Success (89.44%)Success

Skip: Ge (9.60%)Skip: Generic timeout

Skip: MT (0.96%)Skip: MT timeout

Success (97.53%)Success

Skip: VA (1.60%)Skip: VAM timeout

Skip: MT (0.87%)Skip: MT timeout

Success (99.34%)Success

Skip: MT (0.66%)Skip: MT timeout

Success (99.19%)Success

Skip: MT (0.81%)Skip: MT timeout

Success (99.64%)Success

Skip: MT (0.36%)Skip: MT timeout

Success (98.73%)Success

Skip: MT (1.27%)Skip: MT timeout

Success (99.61%)Success

Skip: MT (0.39%)Skip: MT timeout

Success (97.50%)Success

Skip: MT (2.50%)Skip: MT timeout

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Wolves v. Crystal Palace

11/22