Peak concurrency:  6.8 KPeak at:  11/18 10:20 pm
Total number of sessions:  38.0 KStart at:  11/18 06:30 pm
KPI
Roku
X1
AppleTV
iOS Mobile
Samsung TV
FireTV
PS5
Android TV
LG TV
Android Mobile
Vizio TV
Web
Xbox
PS4
Cox
VST
4.26
4.93
2.15
2.53
4.55
3.37
2.35
3.53
5.89
3.03
4.53
2.14
2.17
3.31
4.18
VSF
0.01
0.20
0.05
0.09
1.71
1.28
0
0.44
0.61
0.52
0.53
0.72
0.41
0
0.47
VPF
0.18
0
0
0.26
0.04
0.49
0.36
0.44
0.12
0.52
0
0.14
0
0.23
0
Rebuffering
0.07
0.01
0.02
0.18
0.23
0.03
0.12
0.05
0.29
0.28
0.25
0.85
0.34
0.06
0.02
Bitrate
11.0 Mbps
10.4 Mbps
10.5 Mbps
7.9 Mbps
8.2 Mbps
9.6 Mbps
9.8 Mbps
8.2 Mbps
7.9 Mbps
5.1 Mbps
7.3 Mbps
6.6 Mbps
9.7 Mbps
9.4 Mbps
10.4 Mbps
HDR
Users
11.9 K
3.0 K
2.5 K
2.4 K
2.1 K
1.6 K
1.4 K
1.1 K
698
581
600
528
394
284
161
Sessions
14.2 K
4.0 K
3.8 K
3.4 K
2.7 K
2.0 K
2.0 K
1.4 K
822
768
751
695
489
433
215
APTAverage Play Time
34 min
24 min
24 min
14 min
23 min
25 min
31 min
21 min
24 min
16 min
26 min
26 min
31 min
36 min
30 min
THWTotal Hours Watched
6.3 K
1.2 K
732.82
480.04
723.26
584.53
830.90
346.26
228.39
130.48
243.85
228.01
165.09
205.45
74.56
EPHError Per Hour (vpf)
0.41
0
0
1.87
0.14
1.71
0.84
1.73
0.44
3.07
0
0.44
0
0.49
0
VSFs
UNKNOW (0.01%)UNKNOWN_ERROR - Heartbeat stopped with HTTP status code 403. ERRORCODE '4008' with DESCRIPTION 'Streaming ticket [ID] is invalid'.

Total count: 1
-28 - (0.01%)-28 - Operation too slow. Less than 2147483647 bytes/sec transferred the last 20 seconds

Total count: 1
SDK.AA (0.10%)SDK.AAMP.80 - GstPipeline Error:Decrypt Error: code -2147483644: {"code":80,"description":"GstPipeline Error:Decrypt Error: code -2147483644","shouldRetry":true}

Total count: 4
VSF:SD (0.05%)VSF:SDK.AAMP.80 - GstPipeline Error:Decrypt Error: code -2147483644: {"code":80,"description":"GstPipeline Error:Decrypt Error: code -2147483644","shouldRetry":true}

Total count: 2
SDK.AA (0.03%)SDK.AAMP.80.MAIN_CONTENT - GstPipeline Error:Decrypt Error: code -2147483644, during Main Content - Ending Timeline: {"code":80,"description":"GstPipeline Error:Decrypt Error: code -2147483644","shouldRetry":true}

Total count: 1
20:-10 (0.03%)20:-1004:-1004 - (PlayerErrorDomain:NSURLErrorDomain:kCFErrorDomainCFNetwork)

Total count: 1
20:-10 (0.03%)20:-1008:-12884 - (PlayerErrorDomain:NSURLErrorDomain:NSOSStatusErrorDomain)

Total count: 1
VSF:-1 (0.09%)VSF:-1003 - OVP single live event request error - The operation couldn’t be completed. (SPSNetworkError error -1003.)

Total count: 3
SDK.SE (0.75%)SDK.SESSION.TIMELINE.WAIT_FOR_STOP_FAILURE - Unable to wait for stopped state: Unhandled error Severity: undefined {"name":"TypeError","message":"Cannot read properties of null (reading 'mode')","stack":"TypeError: Cannot read properties of null (reading '

Total count: 20
VSF:SH (0.26%)VSF:SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,""]: Shaka Error 3016

Total count: 7
SHAKA_ (0.15%)SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,": "]: Shaka Error 3016

Total count: 4
VSF:SD (0.30%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 6
VSF:OV (0.25%)VSF:OVP_00055 - HTTP Response Error: HTTP Response Error

Total count: 5
ERROR. (0.15%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - ASI|UOE - AudioTrack init failed 0 Config(48000, 252, 6) Format(1763506862438item-09item, null, null, audio/eac3, ec-3, 384000, en, [-1, -1, -1.0, null], [6, 48000]) :: Cannot create AudioTrack:android.media.Audi

Total count: 3
VSF:SD (0.44%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 6
VSF:SH (0.24%)VSF:SHAKA_ERROR__DRM6002.MAIN_CONTENT - Code: 6002 Category: 6 Severity: 2 ["Unable to create CDM."], during Main Content - Ending Timeline: Shaka Error 6002

Total count: 2
SDK.SE (0.12%)SDK.SESSION.TIMELINE.WAIT_FOR_STOP_FAILURE - Unable to wait for stopped state: Unhandled error Severity: undefined {"name":"TypeError","message":"Cannot read property 'mode' of null","stack":"TypeError: Cannot read property 'mode' of null\n at Fd.i.isTe

Total count: 1
VSF:SH (0.12%)VSF:SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,"PIPELINE_ERROR_DECODE: DecryptingDemuxerStream: decrypt error 3"]: Shaka Error 3016

Total count: 1
BLC - (0.26%)BLC - Buffering timeout reached.

Total count: 2
VSF:AM (0.13%)VSF:AMCR:4:1:0 - Error decrypting data: requested key has not been loaded : ERROR_DRM_NO_LICENSE cdm err: 0, oem err: 0, ctx: 0 ============================== Beginning of DRM Plugin Log ============================== 11-18 20:05:55.055 I No hidl drm fac

Total count: 1
VSF:OV (0.13%)VSF:OVP_00022:0:0:0 - No endpoints returned for asset (404)

Total count: 1
VSF:SD (0.13%)VSF:SDK.SESSION.TIMELINE.WAIT_FOR_STOP_FAILURE - Unable to wait for stopped state: Unhandled error Severity: undefined {"name":"TypeError","message":"Cannot read property 'mode' of null","stack":"TypeError: Cannot read property 'mode' of null\n at Fd.i.

Total count: 1
VSF:SH (0.13%)VSF:SHAKA_ERROR__DRM6006.MAIN_CONTENT - Code: 6006 Category: 6 Severity: 2 ["Failed to execute 'generateRequest' on 'MediaKeySession': GenerateKeyRequest failed",{"stack":"Error: Failed to execute 'generateRequest' on 'MediaKeySession': GenerateKeyRequest

Total count: 1
SDK.SE (0.13%)SDK.SESSION.TIMELINE.WAIT_FOR_STOP_FAILURE - Unable to wait for stopped state: Unhandled error Severity: undefined {"name":"TypeError","message":"Cannot read property 'mode' of null","stack":"TypeError: Cannot read property 'mode' of null\n at Fd.i.isTe

Total count: 1
VSF:ne (0.43%)VSF:network - Network error: Network error

Total count: 3
SHAKA_ (0.14%)SHAKA_ERROR_3016.MAIN_CONTENT - Code: 3016 Category: 3 Severity: 2 [3,null,"Media failed to decode"], during Main Content - Ending Timeline: Shaka Error 3016

Total count: 1
SHAKA_ (0.14%)SHAKA_ERROR_3016 - Code: 3016 Category: 3 Severity: 2 [3,null,"Media failed to decode"]: Shaka Error 3016

Total count: 1
VSF:SD (0.41%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 2
SDK.AA (0.47%)SDK.AAMP.80.MAIN_CONTENT - GstPipeline Error:Decrypt Error: code -2147483644, during Main Content - Ending Timeline: {"code":80,"description":"GstPipeline Error:Decrypt Error: code -2147483644","shouldRetry":true}

Total count: 1
VPFs
-5 - n (0.08%)-5 - no valid bitrates

Total count: 11
UNKNOW (0.02%)UNKNOWN_ERROR - Heartbeat stopped with HTTP status code 403. ERRORCODE '4008' with DESCRIPTION 'Streaming ticket [ID] is invalid'.

Total count: 3
VSF: - (0.02%)VSF: -20001 - Unknown error

Total count: 3
-15628 (0.09%)-15628 - (CoreMediaErrorDomain)

Total count: 3
-11819 (0.06%)-11819 - (AVFoundationErrorDomain)

Total count: 2
VSF:11 (0.03%)VSF:11300:2 - (FairPlayDRMProviderErrorDomain:CVDRM.FairPlayDRMContentKeyContextProviderError) - Error when making streaming content key request data

Total count: 1
SHAKA_ (0.04%)SHAKA_ERROR_1003.MAIN_CONTENT - Code: 1003 Category: 1 Severity: 2 NetworkingEngine.RequestType: 0, during Main Content - Ending Timeline: Shaka Error 1003

Total count: 1
ERROR. (0.39%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - ASI|UOE - AudioTrack init failed 0 Config(48000, 252, 6) Format(1763506862438item-09item, null, null, audio/eac3, ec-3, 384000, en, [-1, -1, -1.0, null], [6, 48000]) :: Cannot create AudioTrack:android.media.Audi

Total count: 8
SDK.BU (0.05%)SDK.BUFFERING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1
ERROR. (0.05%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - ETE - Detaching surface timed out., during Main Content - Ending Timeline

Total count: 1
SDK.BU (0.36%)SDK.BUFFERING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 7
ERROR. (0.36%)ERROR.PLAYER.ANDROID.UNKNOWN.MAIN_CONTENT - ASI|UOE - AudioTrack init failed 0 Config(48000, 252, 6) Format(1763506862438item-09item, null, null, audio/eac3, ec-3, 384000, en, [-1, -1, -1.0, null], [6, 48000]) :: Cannot create AudioTrack:android.media.Audi

Total count: 5
VSF:SD (0.07%)VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT - Buffering too long for unknown reason, during Main Content - Ending Timeline

Total count: 1
SHAKA_ (0.12%)SHAKA_ERROR_1002.MAIN_CONTENT - Code: 1002 Category: 1 Severity: 2 Original Error: TypeError: Failed to fetch NetworkingEngine.RequestType: 0, during Main Content - Ending Timeline: Shaka Error 1002

Total count: 1
EIRC:4 (0.26%)EIRC:4:2:0 - Response code: 404

Total count: 2
ETE:4: (0.13%)ETE:4:2:0 - Detaching surface timed out.

Total count: 1
VSF:ED (0.13%)VSF:EDS|AMD:4:1:0 - Failed to open session: ERROR_DRM_GENERIC_OEM ============================== Beginning of DRM Plugin Log ============================== 11-18 21:20:31.283 I No hidl drm factories found 11-18 21:20:31.285 E Failed to find passthrough

Total count: 1
VSF:ti (0.14%)VSF:timeout - Request timeout on playout fetch: Request timeout on playout fetch

Total count: 1
SDK.BU (0.23%)SDK.BUFFERING_LIMIT.BUFFER_EXHAUSTED.MAIN_CONTENT - Buffer exhausted for too long, during Main Content - Ending Timeline

Total count: 1
Versions
6.11.11 (99.82%)6.11.11
6.10.23 (0.11%)6.10.23
6.10.13 (0.06%)6.10.13
6.11.11- (99.97%)6.11.11-sc-ltv-d
6.11.10- (0.03%)6.11.10-ltv-d
6.11.13 (97.16%)6.11.13 (0)
6.10.14 (0.89%)6.10.14 (0)
6.10.23 (0.84%)6.10.23 (0)
6.11.11 (85.81%)6.11.11
6.10.13 (6.19%)6.10.13
6.10.12 (3.49%)6.10.12
6.11.11- (100.00%)6.11.11-sc-ltv-d
6.11.11- (100.00%)6.11.11-sc-ltv-d
6.11.11- (99.95%)6.11.11-sc-ltv-d
6.10.22- (0.05%)6.10.22-ltv-d
6.10.22- (100.00%)6.10.22-ltv-d
6.11.11- (99.88%)6.11.11-sc-ltv-d
6.11.10- (0.12%)6.11.10-ltv-d
6.11.11 (87.50%)6.11.11
6.10.21 (4.30%)6.10.21
6.10.13 (2.08%)6.10.13
6.11.11- (100.00%)6.11.11-sc-ltv-d
6.11.11- (100.00%)6.11.11-gsp
6.11.11- (99.80%)6.11.11-sc-ltv-d
6.11.10- (0.20%)6.11.10-ltv-d
6.11.11- (99.77%)6.11.11-sc-ltv-d
6.10.22- (0.23%)6.10.22-ltv-d
6.11.11- (100.00%)6.11.11-sc-ltv-d
DAI
Skip: NA (98.69%)Skip: NA
Skip: ME (1.05%)Skip: MEDIATAILOR
Skip: Ge (0.25%)Skip: Generic timeout
Success (97.65%)Success
Skip: MT (2.35%)Skip: MT timeout
Success (98.61%)Success
Skip: MT (1.37%)Skip: MT timeout
Skip: Ge (0.03%)Skip: Generic timeout
Success (97.42%)Success
Skip: MT (2.37%)Skip: MT timeout
Skip: Ge (0.21%)Skip: Generic timeout
Success (98.70%)Success
Skip: MT (1.30%)Skip: MT timeout
Success (97.64%)Success
Skip: MT (2.36%)Skip: MT timeout
Success (98.73%)Success
Skip: MT (1.27%)Skip: MT timeout
Success (99.06%)Success
Skip: MT (0.94%)Skip: MT timeout
Success (97.20%)Success
Skip: VA (1.46%)Skip: VAM timeout
Skip: MT (1.34%)Skip: MT timeout
Success (98.05%)Success
Skip: MT (1.17%)Skip: MT timeout
Skip: Ge (0.78%)Skip: Generic timeout
Success (99.33%)Success
Skip: MT (0.67%)Skip: MT timeout
Success (97.70%)Success
Skip: MT (2.30%)Skip: MT timeout
Success (99.18%)Success
Skip: MT (0.82%)Skip: MT timeout
Success (98.85%)Success
Skip: MT (1.15%)Skip: MT timeout
Success (99.07%)Success
Skip: MT (0.93%)Skip: MT timeout
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